Support #5188
[SCP ID :##2582##] : Message shown incorrectly on screen when download RPT007 without Custody AC No.
Status: | Closed - End of life cycle | Start date: | February 16, 2015 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
When try to download RPT007 from production with NO Custody Ac key in custody ac field,system will shown error message ‘Service is currently unavailable’ on screen. But for UAT Environment, it will show ‘Custody Account No. is required’. Please assist to check and revert.
Kindly refer attachment.
History
#1 Updated by Ong Wei Kuan over 9 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Ong Wei Kuan to Zahir Abd Latif
Issue had been solved by Najmi on 26-02-2015.
Root Cause :
-IBBusinessExceptionResources.properties in production is outdated
Solution :
-Copy the file from UAT to production to solve this issue
#2 Updated by Zahir Abd Latif over 9 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.
Refer email: Re: [Request ID :##2582##] : Message shown incorrectly on screen when download RPT007 without Custody AC No.