Support #5188

[SCP ID :##2582##] : Message shown incorrectly on screen when download RPT007 without Custody AC No.

Added by Zahir Abd Latif over 9 years ago. Updated over 9 years ago.

Status:Closed - End of life cycleStart date:February 16, 2015
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

When try to download RPT007 from production with NO Custody Ac key in custody ac field,system will shown error message ‘Service is currently unavailable’ on screen. 
But for UAT Environment, it will show ‘Custody Account No. is required’.

Please assist to check and revert.

Kindly refer attachment.

RPT007 issue.docx (58.6 KB) Zahir Abd Latif, February 16, 2015 09:15

History

#1 Updated by Ong Wei Kuan over 9 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Ong Wei Kuan to Zahir Abd Latif

Issue had been solved by Najmi on 26-02-2015.

Root Cause :
-IBBusinessExceptionResources.properties in production is outdated

Solution :
-Copy the file from UAT to production to solve this issue

#2 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.
Refer email: Re: [Request ID :##2582##] : Message shown incorrectly on screen when download RPT007 without Custody AC No.

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