Support #5198

[SCP ID :##2591##] : could not delete eCustody UID.

Added by Zahir Abd Latif over 9 years ago. Updated over 9 years ago.

Status:Work Completed-End life cycleStart date:February 24, 2015
Priority:HighDue date:
Assignee:Saputra Febhy Toomy% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Bank Admin could not delete UID eCustody.

Could not delete eCustody UID.docx (40.4 KB) Zahir Abd Latif, February 24, 2015 15:17

History

#1 Updated by Saputra Febhy Toomy over 9 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • % Done changed from 0 to 30

Hi Zahir,

This issue still investigate.

Thanks

#2 Updated by Saputra Febhy Toomy over 9 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback
  • % Done changed from 30 to 90

Hi Zahir,

This issue cause the user id 0016210e already not exist in CAS then cannot be deleted from eCustody Bank Admin and show message error User Not Found from Host in Confirm page. If we want to delete this user id we can use execute query to DB eCustody Prod to change user status from "0" to "4" that 0 mean actived and 4 mean deleted.

This execute query :

UPDATE [bii_ecustody].[dbo].[IB_USER]
SET USER_STATUS = '4'
WHERE USER_ID = '0016210e' ;

Thanks

#3 Updated by Saputra Febhy Toomy over 9 years ago

  • Status changed from Pending Customer Feedback to Work Completed-End life cycle
  • % Done changed from 90 to 100

Hi Zahir,

This issue already fixed in DB eCustody Prod by today according email from Pak Liebi at Thursday, March 05, 2015 9:23 AM and Subject: RE: uid e custody tdk dapat di delete. Also this issue not exist anymore you can check screen shot from Pak Arief in the same email subject. For that you can closed this issue.

Thanks

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