Support #5198
[SCP ID :##2591##] : could not delete eCustody UID.
Status: | Work Completed-End life cycle | Start date: | February 24, 2015 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Saputra Febhy Toomy | % Done: | 100% | |
Category: | - | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Bank Admin could not delete UID eCustody.
History
#1 Updated by Saputra Febhy Toomy over 9 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
- % Done changed from 0 to 30
Hi Zahir,
This issue still investigate.
Thanks
#2 Updated by Saputra Febhy Toomy over 9 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
- % Done changed from 30 to 90
Hi Zahir,
This issue cause the user id 0016210e already not exist in CAS then cannot be deleted from eCustody Bank Admin and show message error User Not Found from Host in Confirm page. If we want to delete this user id we can use execute query to DB eCustody Prod to change user status from "0" to "4" that 0 mean actived and 4 mean deleted.
This execute query :
UPDATE [bii_ecustody].[dbo].[IB_USER]
SET USER_STATUS = '4'
WHERE USER_ID = '0016210e' ;
Thanks
#3 Updated by Saputra Febhy Toomy over 9 years ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
- % Done changed from 90 to 100
Hi Zahir,
This issue already fixed in DB eCustody Prod by today according email from Pak Liebi at Thursday, March 05, 2015 9:23 AM and Subject: RE: uid e custody tdk dapat di delete. Also this issue not exist anymore you can check screen shot from Pak Arief in the same email subject. For that you can closed this issue.
Thanks