Bug #5209

Follow Up #5111: KFH_UAT Tracking (URF-14-12-163)

URF-14-12-163: IBG-006

Added by Norhaidah Md Dasuki over 9 years ago. Updated over 9 years ago.

Status:Work Completed-End life cycleStart date:January 09, 2015
Priority:NormalDue date:January 22, 2015
Assignee:Yap Kah Yan% Done:

100%

Category:IBSCR068&072 UATSpent time:-
Target version:-

Description

2 Active financing account having “Credit Error” i/o “Successful” status after the RFI Crediting Process.

History

#1 Updated by Norhaidah Md Dasuki over 9 years ago

  • Due date set to January 22, 2015
  • Status changed from Development / Work In Progress to Work Completed-End life cycle
  • Assignee changed from Norhaidah Md Dasuki to Yap Kah Yan

the error is returned by Phoenix.

IBG Transaction No: 13837
Error Code from Host: -30007
Findings:
Error Code Description: Can't 'Pay Ahead' w/overpayment amt.
The system was unable to credit the amount overpaid on this payment toward the next payment. Contact Phoenix International.

IBG Transaction No: 13838
Error Code from Host: -34502
Error Code Description: Tran amount not equal to payoff amount.
The transaction amount does not equal the payoff amount for this loan. To post a payment that is less than this loan's payoff amount, use TC300 or TC 302.

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IT to request from ITS the list of error code, error description and PHX behavior.
14/01 - More than 20k error code extracted from PHX sent to user. Chooi requested the financing related error code

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15/01 (Syafini): IBG to reject the transactions for any rejections by Phoenix, regardless error code or crediting failure.

Proposed: For crediting failure, to use general rejection reason R23 - Credit Refused by Receiver.

19/01 - Hafiz: The cause of error is Amount at IBG_RFI is less that 11 character. Data at amount column must consist of 11 character(0100000000)

18/02 (KY) - Released patch to \\10.20.8.35\InternetBanking\Production\20150115_ibscr072&068_fix_006

#2 Updated by Norhaidah Md Dasuki over 9 years ago

  • % Done changed from 0 to 100

#3 Updated by Norhaidah Md Dasuki over 9 years ago

  • Tracker changed from Follow Up to Bug

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