Task #5234

[SCP ID :##2610##] : FD Account not appear in Account & Banking

Added by William Gozali Tan over 9 years ago. Updated over 9 years ago.

Status:Closed - End of life cycleStart date:March 11, 2015
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Dear Support,

Please check on this issue:
Customerinform she notice the FRIA account is not appear in AGRONET recently.
Customerinform before this its appear on her AGRONET.

Customer Details:
NAME:WONG SEE SEE (EVELYN)
CIFNo : 320048270
ACCNO: 3007021000030533
Trnx Date: 10/03/2015
ACC Status: 1 (active)
Operation Mode: 1 (individual)

log file: \\10.6.6.20\Production_logs\LOGS\IBAPPSVR2\server1

History

#1 Updated by Wijaya Kartono over 9 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback

Already inform Agro IT Team to check with Silverlake on below incomplete response.

Complete response {ACCOUNT_TYPE=T, ACCOUNT_NUMBER=3007021000030526, ACCOUNT_RELATIONSHIP=P, ACCOUNT_NUMBER2=0003007021000030526, TYPE_DESC=Maturity Profit, RELATIONSHIP_DESC=Primary, REMARKS=, CURRENCY_TYPE=MYR, PARTICIPATION_CODE=, LOAN_AMOUNT=0.00, ACCOUNT_STATUS=CLOSED, MONTHS_IN_ARREARS=0, MODE_OF_OPERATION=1},

Incomplete response {ACCOUNT_TYPE=T, ACCOUNT_NUMBER=3007021000030533, ACCOUNT_RELATIONSHIP=P, ACCOUNT_NUMBER2=0003007021000030533, TYPE_DESC=Maturity Profit, RELATIONSHIP_DESC=Primary}]}

#2 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Wijaya Kartono to Zahir Abd Latif
  • % Done changed from 0 to 100

Email from Ruzaimah, May 8, 2015 08:34 AM:-

Dear Penril,

Migrated to production on 25/4/2015. Kindly close this issue.

Tq.

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