Support #5254

[SCP ID :##2629##] : Access locked due to "Invalid Username and Password".

Added by Zahir Abd Latif over 9 years ago. Updated over 9 years ago.

Status:Closed - End of life cycleStart date:June 02, 2015
Priority:NormalDue date:June 02, 2015
Assignee:Zahir Abd Latif% Done:

100%

Category:Prepaid MainSpent time:2.00 hours
Target version:-

Description

Hi,
Kindly attend below request:

Business team is unable to login to POWS Main Console system with the error "Invalid Username and Password". 
The incidence is recurring every month. It could be due to password expiry is not functioning properly. 
There is no Password expired error prompted.

History

#1 Updated by Ngoh Chee Ping over 9 years ago

  • Assignee changed from Stephanie Sufrapto to Ngoh Chee Ping

#2 Updated by Ngoh Chee Ping over 9 years ago

  • Status changed from New - Begin Life Cycle to System Integration Test
  • Assignee changed from Ngoh Chee Ping to Zahir Abd Latif
  • % Done changed from 0 to 100

Root Cause:
No specific error handling for password expired

Solution:
Add in specific error handling for password expired, to show password expired error message when upass throw password expired error code.

Files Changed:
src/main/java/com/mp/enterprise/services/mp101_access/PortalLoginServices.java

Remarks:
Wait Stephanie fix another issue, and then send these 2 fix together to Ridzuan.

#3 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from System Integration Test to Closed - End of life cycle

Issue closed in SCP.

#4 Updated by Anonymous over 9 years ago

  • Due date set to June 02, 2015
  • Status changed from Closed - End of life cycle to Documentation
  • Assignee changed from Zahir Abd Latif to Stephanie Sufrapto
  • Start date changed from March 30, 2015 to June 02, 2015

#5 Updated by Stephanie Sufrapto over 9 years ago

  • Assignee changed from Stephanie Sufrapto to Zahir Abd Latif

Documentation done.
Sent to Amy

#6 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from Documentation to Closed - End of life cycle

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