Support #5273

[SCP ID :##2639##] : Internet Daily Report Not Generated.

Added by Zahir Abd Latif over 9 years ago. Updated over 9 years ago.

Status:Work Completed-End life cycleStart date:April 21, 2015
Priority:ImmediateDue date:
Assignee:Hafizudin MD% Done:

100%

Category:MY BVMCSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

1. BVMC reports (Daily internet transaction report) for CONSUMER dated 17-18/04/2015 not generated. 
upon re-generate, the reports are still not available

2. BVMC reports (Daily internet transaction report) for BIB dated 17/04/2015 was missing.
Report was re-generate, but still not available. User encountered the same issue today where report dated 20/04/2015 is missing.

Report logs as attached. Kindly help to investigate and feedback asap.

report_Mon.log (983 KB) Zahir Abd Latif, April 21, 2015 10:53

report_Tue.log (1010 KB) Zahir Abd Latif, April 21, 2015 10:53

bibreport_Mon_bib.log (151 KB) Zahir Abd Latif, April 21, 2015 10:53

bibreport_Tue_bib.log (181 KB) Zahir Abd Latif, April 21, 2015 10:53

History

#1 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Tan Lee Yong over 9 years ago

Please provide the below information:
1) Root Cause:

2) Resolution:

#3 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from Development / Work In Progress to Work Completed-End life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.
Patches at below link :-

\\10.20.8.35\InternetBanking\Production\20150422_SCP_2639_Internet_Daily_Report_Not_Generated

Hi Hafiz,

Please provide the below information:
1) Root Cause:

2) Resolution:

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