Support #5278
[SCP ID :##2641##] : CIB SI 21/04/2015 - Error Status for SI IBG.
| Status: | Closed - End of life cycle | Start date: | April 22, 2015 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Upon checking the SI IBG trx dated 21.4.15 which having error status was failed due to reason "Missing Element: GST Charge Amount".Appended below the details for your reference. Appreciate it this issue can be resolved ASAP as we might encountered the same error message again as for the past 3 days (18-20 Apr 2015) there's no SI IBG trx for consumer. Issue only encountered on 21 Apr 2015 after GST implementation on 17 Apr 2015. To whom it may concern, SCHEDULE SUMMARY Schedule Id.: 0012 Scheduled Service Id.: 12 Scheduled Description: Consumer SI Processing Service Name: Consumer SI Engine Start Date Time: 21/04/2015 11:05 End Date Time: 21/04/2015 11:05 Status: Successful CIB SI EXECUTION PROCESS SUMMARY Total Number of Transaction: 1 Total Successful Transaction: 0 Total Transfer Amount (RM): 0.00 Total Charges Amount (RM): 0.00 Total SI Charges Amount (RM): 0.00 Total Unsuccessful Transaction: 0 Total Error: 1
Related issues
History
#1
Updated by Zahir Abd Latif over 9 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2
Updated by Yap Kah Yan over 9 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
No Report of Missing Element: GST Charge Amount after server restarted on 23/04/2015 (weekly maintenance).
May be due to rename of scheduler.consumer to scheduler_consumer, then did not restart the server at 17/04/2015.
#3
Updated by Zahir Abd Latif over 9 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Confirmation from Surianie:-
Email, Apr 28, 2015 10:28 AM:- Please close case. Issue rectified after server restarted.