Support #5279
[SCP ID :##2642##] : RE: E2E Alert - RCAS (22/4/2015)
| Status: | Closed - End of life cycle | Start date: | April 22, 2015 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Date: Wednesday, April 22, 2015 Time: 10:25:00 AM Monitoring : Client Vantage Application : RCAS (TIER 1) ------------------------------------------------------------------------------------------------------------------------ CRITICAL - Response Time ------------------------------------------------------------------------------------------------------------------------ Component : RCAS (Web HTTPS) IP : 172.31.75.70 Average Response Time : 105197ms Operations : 2 Threshold : >40 Polling : 1 HPSM Application Group : MBK.Mwp.Mbb.RCAS
History
#1
Updated by Ong Wei Kuan over 9 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
- Assignee changed from Stephanie Sufrapto to Ong Wei Kuan
After checked the logs, found that there are 2 operations took more than 120 seconds to complete. This long operation time is caused by the timeout when calling to SMTP, but these 2 operations were occurred around 9.40am. Apart from that, can't find any information related with the slowness from the logs.
#2
Updated by Ong Wei Kuan over 9 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
- Assignee changed from Ong Wei Kuan to Zahir Abd Latif
#3
Updated by Zahir Abd Latif over 9 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.
Refer email :- Re: [Request ID :##2642##] : RE: E2E Alert - RCAS (22/4/2015)