Support #5285

[SCP ID :##2647##] : IBG OFI Error Page & SI IBG Failed due to ID Invalid Format

Added by Zahir Abd Latif over 9 years ago. Updated over 9 years ago.

Status:Closed - End of life cycleStart date:April 27, 2015
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY IBGSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

1) Corus OFI Enquiry - We encountered error page while trying to retrieve IBG Trx No. 101406 & 101407 and from account = 003103001403 

2) Noticed there were 2 SI IBG trx dated 26/04/2015 were failed with reason Invalid Beneficiary ID Format

Suspect these 2 issues are inter-related.  Please assist to look into this matter immediately.

scheduler.log.2015-04-26 (34.6 KB) Yap Kah Yan, April 28, 2015 09:05

scheduler_consumer3.log.2015-04-26 (35 KB) Yap Kah Yan, April 28, 2015 09:05

2647.txt Magnifier (1.48 KB) Yap Kah Yan, April 28, 2015 09:05

History

#1 Updated by Yap Kah Yan over 9 years ago

Root Cause:
INVALID ID FORMAT : NEW IC

Logs:
2015-04-26 11:06:03,552 INFO [net.penril.ws.IBGWS] (http-0.0.0.0-4242-1) IBG Entry
2015-04-26 11:06:03,552 INFO [net.penril.ws.IBGWS] (http-0.0.0.0-4242-1) assignToIBGEntry
2015-04-26 11:06:03,560 INFO [net.penril.ws.IBGWS] (http-0.0.0.0-4242-1) Method : verifyInputValues
2015-04-26 11:06:03,561 INFO [net.penril.util.IBGGenericUtils] (http-0.0.0.0-4242-1) Transfer Limit : 500000.0 | Amount : 550.0
2015-04-26 11:06:03,562 INFO [net.penril.util.IBGGenericUtils] (http-0.0.0.0-4242-1) Bank Account No Length validation : 12074022287256(14)
2015-04-26 11:06:03,562 INFO [net.penril.ws.IBGWS] (http-0.0.0.0-4242-1) Beneficiary ID Validation
2015-04-26 11:06:03,562 INFO [net.penril.ws.IBGWS] (http-0.0.0.0-4242-1) INVALID ID FORMAT : NEW IC

2015-04-26 11:06:14,455 INFO [net.penril.ws.IBGWS] (http-0.0.0.0-4242-1) IBG Entry
2015-04-26 11:06:14,455 INFO [net.penril.ws.IBGWS] (http-0.0.0.0-4242-1) assignToIBGEntry
2015-04-26 11:06:14,461 INFO [net.penril.ws.IBGWS] (http-0.0.0.0-4242-1) Method : verifyInputValues
2015-04-26 11:06:14,462 INFO [net.penril.util.IBGGenericUtils] (http-0.0.0.0-4242-1) Transfer Limit : 500000.0 | Amount : 310.0
2015-04-26 11:06:14,462 INFO [net.penril.util.IBGGenericUtils] (http-0.0.0.0-4242-1) Bank Account No Length validation : 127007061288286(15)
2015-04-26 11:06:14,462 INFO [net.penril.ws.IBGWS] (http-0.0.0.0-4242-1) Beneficiary ID Validation
2015-04-26 11:06:14,462 INFO [net.penril.ws.IBGWS] (http-0.0.0.0-4242-1) INVALID ID FORMAT : NEW IC

#2 Updated by Yap Kah Yan over 9 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback

Provided query and patch to cater for -

Query:
bvuserprod:
select * from IB_INTER_TRANSFER where BENEFICIARY_ID = '-' or NEW_IC_NO = '-' or OLD_IC_NO = '-' or BUSINESS_REG_NO = '-' or OTHER_ID_NO = '-';
update IB_INTER_TRANSFER set BENEFICIARY_ID = '' where BENEFICIARY_ID = '-';
update IB_INTER_TRANSFER set NEW_IC_NO = '' where NEW_IC_NO = '-';
update IB_INTER_TRANSFER set OLD_IC_NO = '' where OLD_IC_NO = '-' ;
update IB_INTER_TRANSFER set BUSINESS_REG_NO = '' where BUSINESS_REG_NO = '-';
update IB_INTER_TRANSFER set OTHER_ID_NO = '' where OTHER_ID_NO = '-';

bib
select * from BIB_INTER_TRANSFER where BENEFICIARY_ID = '-' or NEW_IC_NO = '-' or OLD_IC_NO = '-' or BUSINESS_REG_NO = '-' or OTHER_ID_NO = '-';
update BIB_INTER_TRANSFER set BENEFICIARY_ID = '' where BENEFICIARY_ID = '-';
update BIB_INTER_TRANSFER set NEW_IC_NO = '' where NEW_IC_NO = '-';
update BIB_INTER_TRANSFER set OLD_IC_NO = '' where OLD_IC_NO = '-' ;
update BIB_INTER_TRANSFER set BUSINESS_REG_NO = '' where BUSINESS_REG_NO = '-';
update BIB_INTER_TRANSFER set OTHER_ID_NO = '' where OTHER_ID_NO = '-';

Patch:
\10.20.8.35\InternetBanking\Production\20150428_SCP_2647_IBG_OFI_Error_due_to_ID_invalid_Format

#3 Updated by Yap Kah Yan over 9 years ago

  • Assignee changed from Yap Kah Yan to Zahir Abd Latif

#4 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

Refer email:- Re: [Request ID :##2647##] : IBG OFI Error Page & SI IBG Failed due to ID Invalid Format

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