Support #5356

[SCP ID :##2677##] : Corus OFI - Error Page. (Previous Redmine ID : 5328)

Added by Zahir Abd Latif over 9 years ago. Updated about 9 years ago.

Status:Closed - End of life cycleStart date:June 12, 2015
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY CORUSSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

User has encountered "Session Expired" page when trying to retrieve OFI transactions dated 26/05/2015 from Corus. 
User also noticed that IBG Trx No. 104211 & 104212 are missing from the result page.  When trying to retrieve details, 
it prompts "Error while performing your request" page.

Refer attachment for the missing ibg trxn no 104211 & 104212

Please help to investigate and revert accordingly.

corus_26052015.PNG (21.2 KB) Zahir Abd Latif, June 12, 2015 15:12

ibg_entry (1) (1).xls (281 KB) Hafizudin MD, June 17, 2015 10:26

History

#1 Updated by Zahir Abd Latif over 9 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#3 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback
  • % Done changed from 0 to 100

Update from Hafiz, 10 July 2015 at 11:15:-

From my investigation. we cannot found any related error at the log as reported. Our suggestion is to deploy logger to trace error in future for IBG OFI. We also found another error at CORUS and we already prepare the patches with logger for IBG OFI.

Please patches from below path and deploy this patches to STG.
//10.20.8.35/InternetBanking/production/20150710_corus_ofi

Fixes :-
1. Fix multiple decimal point when system get list of OFI transaction

#4 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif

Issue closed in SCP.

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