Support #5377

[SCP ID :##2719##] : JomPay Transaction for RIB & BIB - Session Expired.

Added by Zahir Abd Latif about 9 years ago. Updated about 9 years ago.

Status:Closed - End of life cycleStart date:June 26, 2015
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Need your assistance to check on the JomPay transaction Issue.
Once confirm the transaction, system being expired.
Already confirm with middleware, there is no trnx request come from IB.

RIB :

Transaction details:
RIB Transaction Enquiry - Details
Transaction ID                               20150626000003083814
Transaction Description    New JomPAY
Transaction Types                       New JomPAY
Customer Name                               HALIMAH BINTI MOHAMMAD SHUKOR
Transaction From Account No               1007021000051717
Amount                                       1.04
Effective Date                               26/06/2015
Transaction Date                       26/06/2015 10:32:54 AM
Transaction Status:                       Unsuccessful
Host Error Reason:                        -

Capture 1.JPG (44.9 KB) Zahir Abd Latif, June 26, 2015 15:04

Capture2.JPG (28.9 KB) Zahir Abd Latif, June 26, 2015 15:04

History

#1 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from Development / Work In Progress to Closed - End of life cycle
  • Assignee changed from Wijaya Kartono to Zahir Abd Latif
  • % Done changed from 0 to 100

Dear all,

Rootcause : IBG Member ID were incorrect.

Solution : Update IBG Member ID in IBAM>Content>Interbank

Also available in: Atom PDF