Support #5383

[SCP ID :##2726##] : EPF Bulk Payment via CMS (Files Generated without Data Reflected).

Added by Zahir Abd Latif about 9 years ago. Updated about 9 years ago.

Status:Closed - End of life cycleStart date:July 03, 2015
Priority:ImmediateDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BIBSpent time:6.00 hours
Target version:-

Description

Hi,
Kindly attend below request:

One of CMS customers (Details as per below) successfully uploaded EPF Bulk Payment (1st Form A submission) yesterday and EPF files where auto generated this morning.  

However, data was not reflected in the EPF Payment File (TA23030715070007) as well as BVMC Report (EPF Report).
FYI, this is the first transaction for EPF Bulk Payment in production since it first deployed.

The issue log and file generated have been placed at below path for your perusal:
\\10.20.8.124\Shared\20150703_IB_issue

Seek your assistance to look into this issue immediately as we need to submit the data to EPF today as well as we need to inform customer on the status.

SCP#2726 EPF Bulk payment via cms.docx (376 KB) Aditya Prathama, July 14, 2015 11:39

History

#1 Updated by Zahir Abd Latif about 9 years ago

  • Priority changed from Normal to Immediate

#2 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#3 Updated by Ngoh Chee Ping about 9 years ago

Problem: This issue because bulk payment does not store into EPF table.
Root cause: The data store in "SERVICE" column is "BulkPayment", but system check for "EPF". That is why the "EPF" data did not store into database.
Solution: Changed to store "EPF" data into "SERVICE" column instead of "BulkPayment".

#4 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

#5 Updated by Ngoh Chee Ping about 9 years ago

  • Status changed from Pending Customer Feedback to Development / Work In Progress
  • Assignee changed from Zahir Abd Latif to Hafizudin MD
  • % Done changed from 100 to 0

Zahir

This solution have not test yet. Need to wait Hafiz or Aditya test on development server, and then only can confirm this had been solve.

#6 Updated by Aditya Prathama about 9 years ago

Test Result log attached on this chee ping please verify

#7 Updated by Ngoh Chee Ping about 9 years ago

  • Status changed from Development / Work In Progress to Finished Development
  • Assignee changed from Ngoh Chee Ping to Zahir Abd Latif
  • % Done changed from 0 to 100

Zahir

The solution had been tested. Now Hafiz will prepare the batch for this issue.

TQ

#8 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from Finished Development to Pending Customer Feedback

Updated from Chee Ping, Jul 16, 2015 11:02 AM:-

Hi Shikin

The patches to fix this issue is ready. You may get it from below path:
\\10.20.8.35\InternetBanking\Production\20151507_SCP2726_EPF_Bulkpayment_via_cms

#9 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

Also available in: Atom PDF