Support #5393

[SCP ID :##2731##] : Unsuccessful KFH Online 3rd Party Transfer.

Added by Zahir Abd Latif about 9 years ago. Updated about 9 years ago.

Status:Closed - End of life cycleStart date:July 07, 2015
Priority:ImmediateDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Please investigate on 1 reported case of unsuccessful KFH Online 3rd Party Transfer performed today.
Below is the details.

From account    : 001103019767
To account        : 001103018728
Time of transaction : 10.22am - 10.23am

Logs have been placed at:
\\10.20.8.124\Shared\LOG\07072015_ib_logs

History

#1 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Aditya Prathama to Zahir Abd Latif
  • % Done changed from 0 to 100
We found the root cause for this issue. it bug from our IB apps to handle single quote symbol on sender name and bene name. we already fix 
this bug together with BVMC report issue last month. 
please refer this patch "\\10.22.8.35\InternetBanking\Production\20150527_BVMC_report\patches". FYI the log for this bug attached on this email. 
thanks

Best Regards,
Aditya Prathama

#2 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

#3 Updated by Norhaidah Md Dasuki about 9 years ago

  • Status changed from Closed - End of life cycle to Development / Work In Progress
  • Assignee changed from Zahir Abd Latif to Hafizudin MD
  • % Done changed from 100 to 80

This issue still under testing. IT to confirm.

#4 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback

Update from Hafiz, Aug 17, 2015 04:10 PM:-

Patches ready to deploy to staging sever. Please patches from below path:-
//10.20.8.35/internetBankng/production/20150817_3rd_party_transfer

#5 Updated by Zahir Abd Latif about 9 years ago

Update from Norashikin,Sep 10, 2015 12:02 PM:-

Please be informed the initial plan to deploy the patch for Unsuccessful KFH Online 3rd Party Transfer will be postponed to a later date. 
Will notify once confirm.

#6 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 80 to 100

Production implementation was successfully migrated.
Issue closed in SCP.

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