Support #5433
[SCP ID :##2760##] : IBAM USER: unable to reset password.
Status: | Closed - End of life cycle | Start date: | August 14, 2015 | |
---|---|---|---|---|
Priority: | Immediate | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | IBAM | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Our security team were facing problem while try to reset IBAM password as below details:
IBAM ID: A0000
TIMESTAMP: 11/08/2015 03:25
Kindly check urgently.
History
#1 Updated by Zahir Abd Latif about 9 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
For now, Kartono provide temporary solution first.
UPDATE TB_AM_USER SET U_USER_STATE = 0, U_DATE_LAST_ACT = GETDATE, P_DATE_LAST_USED = GETDATE, P_ERROR_COUNT = 0 WHERE U_USER_ID = 18325
UPDATE ADMIN_USER_PROFILE SET MK_PENDING = 0 WHERE USER_ID = 18055
UPDATE IB_USER SET USER_STATE = 0 WHERE USER_ID = 18055
#2 Updated by Tan Lee Yong about 9 years ago
- Assignee changed from Wijaya Kartono to Zahir Abd Latif
What is the status on this issue?
#3 Updated by Zahir Abd Latif about 9 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
#4 Updated by Zahir Abd Latif about 9 years ago
- Status changed from Pending Customer Feedback to Development / Work In Progress
- Assignee changed from Zahir Abd Latif to Ngoh Chee Ping
Update from Ruzaimah, Sep 2, 2015 12:08 PM:-
A0000 has successfully login to IBAM with the temporary solution. We have replicated the issue in development and facing same problem.
Kindly assist.
#5 Updated by Ngoh Chee Ping about 9 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
Asked to provide the screenshot for the steps and log file in development. Havent got any reply yet.
#6 Updated by Zahir Abd Latif almost 9 years ago
Update from Ruzaimah in SCP, Oct 20, 2015 10:18 AM:-
Hi. Successfully tested for log 2760 but unsuccessful for log 2802. Will update the issue at log 2802.
#7 Updated by Ngoh Chee Ping almost 9 years ago
- Assignee changed from Ngoh Chee Ping to Zahir Abd Latif
Zahir
Please check again Ruzaimah reply. She say this fix is Successful. The Unsuccessful one is issue 2802.
TQ
#8 Updated by Zahir Abd Latif almost 9 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.
#9 Updated by Zahir Abd Latif almost 9 years ago
- % Done changed from 0 to 100