Support #5439

[SCP ID :##2767##] : BIB customer unable to view Account & Banking.

Added by Zahir Abd Latif about 9 years ago. Updated about 9 years ago.

Status:Closed - End of life cycleStart date:August 19, 2015
Priority:ImmediateDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

BIB customer got Error message of “session expired” when click on account banking.
detail as below: 

Refer attachment.

Capture 1.JPG (35 KB) Zahir Abd Latif, August 19, 2015 11:24

History

#1 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Zahir Abd Latif about 9 years ago

  • Assignee changed from Wijaya Kartono to Ngoh Chee Ping

#3 Updated by Ngoh Chee Ping about 9 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback

Asked for the data of "CUSTOMER_NUMBER" and "ACCOUNT_NUMBER". Havent receive any reply from Norazlilah.

#4 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Ngoh Chee Ping to Zahir Abd Latif
  • % Done changed from 0 to 100

Update from Norazlilah, Sep 8, 2015 03:39 PM:-

Please be informed that customer able to view account and banking after CA allow the viewer to view the account.
Case closed.

Issue closed in SCP.

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