Support #5463

[SCP ID :##2775##] : BIB log not captured & RIB Log not captured daily by date.

Added by Zahir Abd Latif about 9 years ago. Updated almost 9 years ago.

Status:Closed - End of life cycleStart date:September 02, 2015
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Log issues :

There is no latest Daily BIB log for Server2. Last log captured 29/06/2015. Refer ss below.
Daily RIB log was not captured by date and the size increased every day with the same name.
Log file: refer email from ridduwan on 24/08/2015.

Please advise. Tq.

History

#1 Updated by Tan Lee Yong about 9 years ago

  • Assignee changed from Ngoh Chee Ping to Ahmad Hazri

Hi Hazri,
Please look into this issue. Could it be Websphere related?

#2 Avatar?id=1733&size=24 Updated by Ahmad Hazri about 9 years ago

  • Assignee changed from Ahmad Hazri to Tan Lee Yong

Hi Lee Yong

I think its application, coz the one not generated is application log not websphere. In the same server RIB log is generate but not BIB log.
Possibility is the log4j setting etc.

#3 Updated by Zahir Abd Latif about 9 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Tan Lee Yong to Ngoh Chee Ping

Update from Chee Ping, Sep 2, 2015 02:41 PM:-

I think the problem may cause by daily rolling problem in log4j. I suggest to change the log4j setting from daily rolling to roll by file size, 
which mean the file will roll to new file once reach the max file size. You can apply this change by change below setting in log4j.xml inside 
BIB application and then restart application.

From:
<appender name="IBLog" class="org.apache.log4j.DailyRollingFileAppender">
        <param name="File" value="BIB_System.log" />
        <param name="Append" value="true" />
        <param name="DatePattern" value="@yyyy-MM-dd"/>
        <layout class="org.apache.log4j.PatternLayout">
            <param name="ConversionPattern" value="%d{yyyy/MM/dd HH:mm:ss:SSS} %-5p %c{4}: %m%n"/>
        </layout>
    </appender>

To:
    <appender name="IBLog" class="org.apache.log4j.RollingFileAppender">
        <param name="File" value="BIB_System.log" />
        <param name="MaxFileSize" value="10MB"/>
        <param name="MaxBackupIndex" value="2000"/>
        <param name="Append" value="true"/>
        <layout class="org.apache.log4j.PatternLayout">
            <param name="ConversionPattern" value="[%d %5p](%c) - %m%n"/>
        </layout>
    </appender>

Awaiting customer feedback.

#4 Updated by Zahir Abd Latif about 9 years ago

Update from Ruzaimah, Sep 8, 2015 10:32 AM:-

Will schedule this activity on 11/9/2015 12.45am.

#5 Updated by Zahir Abd Latif almost 9 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Ngoh Chee Ping to Zahir Abd Latif
  • % Done changed from 0 to 100

Issue closed in SCP.

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