Support #5574
[SCP ID :##2822##] : Session Expired during Login.
Status: | Closed - End of life cycle | Start date: | October 20, 2015 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | RIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Meeting on 5/10/2015 is referred. Below is the sample session expired issue. Step : 1. Keyin username at RIB 2. Keyin password 3. Click NEXT 4. Session expired Did above step twice and got session expired. Successfully login on third try. Username : jutawanman CIF : 220737546 Timestamp : Around 20/10/2015 9:57am - 9:58am
History
#1 Updated by Ngoh Chee Ping almost 9 years ago
- Assignee changed from Ngoh Chee Ping to Yap Kah Yan
Kah Yan
Please help to check for this issue also and provide solution.
TQ
#2 Updated by Zahir Abd Latif almost 9 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
Update by Kah Yan, Oct 26, 2015 11:26 AM:-
Dear Ruzaimah, For this issue, please apply the following in hibernate.cfg and monitor if the issue is still persist. Root Cause: Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Lock request time out period exceeded. Apply for both RIB and BIB. Steps: 1. Search for: <property name="hibernate.c3p0.timeout">0</property> 2. Replace 0 with 300 (5 minutes): <property name="hibernate.c3p0.timeout">300</property> 3. Restart application.
#3 Updated by Zahir Abd Latif almost 9 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
- % Done changed from 0 to 100
Issue closed in SCP.