Support #5686
[Request ID :##2855##] : 20151008/RCMS/MYRPKELA/Unsuccessful. Invalid Authorisation Code (011CX6QL8) (SD916058 & IM605811)
| Status: | Closed - End of life cycle | Start date: | November 16, 2015 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 0% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi Wei Kuan
kindly attend this issue
History
#1
Updated by Ong Wei Kuan almost 9 years ago
waiting log file from Maybank.
#2
Updated by Ong Wei Kuan almost 9 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
- Assignee changed from Ong Wei Kuan to Zahir Abd Latif
Hi Zahir,
I'd replied the email on 16 November, please assist to follow up with Maybank Team for the requested log file
#3
Updated by Zahir Abd Latif almost 9 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
- Assignee changed from Zahir Abd Latif to Ong Wei Kuan
Reply from Mohana, Nov 24, 2015 09:48 AM:-
Hi Penril,
Required logs has been overwritten in the servers. We have raised ticket to backup team to get the logs and still waiting for their action.
Will inform as soon as we receive the logs from them. Thanks.
#4
Updated by Ong Wei Kuan almost 9 years ago
- Assignee changed from Ong Wei Kuan to Zahir Abd Latif
Hi Zahir,
I think we can close this case at our side.
We will reopen this case once we get the log file for further checking.
#5
Updated by Zahir Abd Latif almost 9 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Pending user to provide log file since Nov 17, 2015.
Issue closed in SCP.
Will reopen this issue once we get the log file to proceed with further checking.