Support #5940
[SCP ID :##2953##] : AGRONet Session Expired.
Status: | Closed - End of life cycle | Start date: | January 22, 2016 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | RIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Dear Support,
Just now received complaint from en Mazahan that he got session expired while login to agronet.
TimeStamp: 22/01/2016 11:57pm
Please help to check.
History
#1 Updated by Zahir Abd Latif over 8 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
Update from Kah Yan, Jan 22, 2016 02:32 PM:-
Dear Ilah,
From the logs in IBAPPSVR2, we found some deadlock error.
Just to confirm, was the Admin Agent restarted after changing the timeout settings in Websphere?
[2016-01-22 11:56:04,440 ERROR]
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Transaction (Process ID 78) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.
[2016-01-22 11:56:05,641 ERROR]
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Transaction (Process ID 111) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.
#2 Updated by Zahir Abd Latif over 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.