Support #5940

[SCP ID :##2953##] : AGRONet Session Expired.

Added by Zahir Abd Latif over 8 years ago. Updated over 8 years ago.

Status:Closed - End of life cycleStart date:January 22, 2016
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Dear Support,
Just now received complaint from en Mazahan that he got session expired while login to agronet.

TimeStamp: 22/01/2016 11:57pm

Please help to check.

History

#1 Updated by Zahir Abd Latif over 8 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Yap Kah Yan to Zahir Abd Latif

Update from Kah Yan, Jan 22, 2016 02:32 PM:-

Dear Ilah,

From the logs in IBAPPSVR2, we found some deadlock error.
Just to confirm, was the Admin Agent restarted after changing the timeout settings in Websphere?

[2016-01-22 11:56:04,440 ERROR]
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Transaction (Process ID 78) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.

[2016-01-22 11:56:05,641 ERROR]
Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Transaction (Process ID 111) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.

#2 Updated by Zahir Abd Latif over 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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