Support #6017

[SCP ID :##2996##] : iPAY rejected - 29/02/2016.

Added by Zahir Abd Latif over 8 years ago. Updated over 8 years ago.

Status:Closed - End of life cycleStart date:March 01, 2016
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Kindly help to investigate on one reported case on iPAY rejected transaction, performed yesterday at 4.00 pm.

Below logs are ready at \\10.20.8.124\Shared\01032016_Investigate-IB for your next action.
The affected transaction (acct no) is 001102024632

1) kfhib03
i) /opt/BV1TO1/JBoss/server/bv_framework0/nohup.out
ii) /opt/BV1TO1/JBoss/server/bv_framework1/nohup.out
iii) all logs under /opt/BV1TO1/var/logs/

2) kfhib04
i) /opt/BV1TO1/JBoss/server/bv_framework2/nohup.out
ii) /opt/BV1TO1/JBoss/server/bv_framework3/nohup.out
iii) all logs under /opt/BV1TO1/var/logs/

3) kfhib05
i) /export/home/esbadm/startManagedWeblogic.log
ii) /export/home/esbadm/nohup.out
iii) All ALSB Server logs under /opt/bea/user_projects/domains/ALSBDomain/servers/ALSBServer/logs

Kindly revert accordingly.

History

#1 Updated by Zahir Abd Latif over 8 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

Update by Hafiz, 3 March 2016 at 12:08:-

Salam Puan Rozita,

Thanks for new information on IPAY issue.

As our checking just now. We found error on limit checking   IPAY limit will check against total limit(amount , chargers, gst charges) . 
We will change this program. so the program will check only amount when checking the limit. we will delivery new patches later.

#2 Updated by Zahir Abd Latif over 8 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Update by Hafiz, Mar 7, 2016 07:53 PM:-

Salam Ashikin,

Please deploy new patches to Staging server. Please get the patches from below path:-

//10.20.8.124/shared/migration/20160307_2996_ipay_rejected

#3 Updated by Zahir Abd Latif over 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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