Support #6176
[Request ID :##3063##] : ALSB status "UNKNOWN"
| Status: | Closed - End of life cycle | Start date: | April 10, 2016 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BroadVision | Spent time: | 12.00 hours | |
| Target version: | - |
Description
Hi Chee Ping
Kindly assist to check the logs..
History
#1
Updated by Ngoh Chee Ping over 8 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2
Updated by Ngoh Chee Ping over 8 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
Hazri asked Azraf to provide one of the log file. But until now have not receive yet.
#3
Updated by Ngoh Chee Ping over 8 years ago
- Assignee changed from Ngoh Chee Ping to Ahmad Hazri
- % Done changed from 0 to 100
Root Cause:
Failed to connect phoenix database.
com.sybase.jdbc3.jdbc.SybSQLException: EXECUTE permission denied on object sp_dt_acc_open, database phoenix, owner dbo
at com.sybase.jdbc3.tds.Tds.processEed(Tds.java:2942)
at com.sybase.jdbc3.tds.Tds.nextResult(Tds.java:2246)
at com.sybase.jdbc3.jdbc.ResultGetter.nextResult(ResultGetter.java:69)
at com.sybase.jdbc3.jdbc.SybStatement.nextResult(SybStatement.java:220)
at com.sybase.jdbc3.jdbc.SybStatement.nextResult(SybStatement.java:203)
at com.sybase.jdbc3.jdbc.SybStatement.queryLoop(SybStatement.java:1698)
at com.sybase.jdbc3.jdbc.SybStatement.executeQuery(SybStatement.java:1683)
at com.sybase.jdbc3.jdbc.SybCallableStatement.executeQuery(SybCallableStatement.java:110)#4
Updated by Zahir Abd Latif over 8 years ago
- Assignee changed from Ahmad Hazri to Zahir Abd Latif
#5
Updated by Zahir Abd Latif over 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.