Support #6206

[SCP ID :##3076##] : Epay transaction cause overdraw to negative balance.

Added by Zahir Abd Latif over 8 years ago. Updated about 8 years ago.

Status:Closed - End of life cycleStart date:April 20, 2016
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:RIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

We have detect CASA account with negative balance due to epay transaction perform at IB. After customer performs epay transaction at IB, the available balance was not deducted. This caused Debiting Amount not being reflected in DDMEMO and subsequent transaction was able to overdraw the account.
Upon checking we found that currently IB did not send in "Total Debit Amount" to middleware. This value should send to host in Bucket 34, which would be used to deduct DDMEMO Account Balance.

Please check and fix this issue urgently because this issue is very high risk and being monitored by management.

History

#1 Updated by Zahir Abd Latif over 8 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback

Update by Kah Yan, Apr 21, 2016 09:55 AM:-

Dear Ilah,

The fixes is released to development server. Please test on the changes.

Our findings for this issue is that there is no validation from middleware that we did not send the required fields. 
Furthermore, there is no specification in the document that the fields are required and we only got the integration 
document version 1.4 at 20/4/2016.

#2 Updated by Zahir Abd Latif about 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Yap Kah Yan to Zahir Abd Latif
  • % Done changed from 0 to 100

Issue closed in SCP.

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