Support #6241
[SCP ID :##3117##] : Bulk Cancelled but Still Execute.
Status: | Closed - End of life cycle | Start date: | May 16, 2016 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY BIB | Spent time: | 4.00 hours | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Please help to investigate on successful bulk transactions cancellation, but 1 of the transactions still executed.
The transactions created on 12/05/2016 and scheduled to be executed on 13/05/2016.
Kindly refer related doc at \\10.20.8.35\Internet Banking\IB_Issues_and_Logs\20160513_bulk_issue and please confirm below are the related logs required ( dated 13/05/2016 )
kfhib05 (ESB)
1) /export/home/esbadm/startManagedWeblogic.log
2) /export/home/esbadm/nohup.out
3) All ALSB Server logs under /opt/bea/user_projects/domains/ALSBDomain/servers/ALSBServer/logs
1) kfhib03
i) /opt/BV1TO1/JBoss/server/bv_framework0/nohup.out
ii) /opt/BV1TO1/JBoss/server/bv_framework1/nohup.out
iii) all logs under /opt/BV1TO1/var/logs/
2) kfhib04
i) /opt/BV1TO1/JBoss/server/bv_framework2/nohup.out
ii) /opt/BV1TO1/JBoss/server/bv_framework3/nohup.out
iii) all logs under /opt/BV1TO1/var/logs/
History
#1 Updated by Ngoh Chee Ping over 8 years ago
- Status changed from New - Begin Life Cycle to Internal Testing
- % Done changed from 0 to 100
This issue happen because IBG_BULK table did not update the status when customer cancel bulk. Already give to Hafiz to perform internal test and provide patch to Shikin.
#2 Updated by Ngoh Chee Ping over 8 years ago
- Status changed from Internal Testing to Pending Customer Feedback
- Assignee changed from Hafizudin MD to Zahir Abd Latif
Patch already provided by Hafiz under path
\\10.20.8.35\internet banking\20160601_3117_bulk_cancel
#3 Updated by Zahir Abd Latif over 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.