Support #6241

[SCP ID :##3117##] : Bulk Cancelled but Still Execute.

Added by Zahir Abd Latif over 8 years ago. Updated over 8 years ago.

Status:Closed - End of life cycleStart date:May 16, 2016
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BIBSpent time:4.00 hours
Target version:-

Description

Hi,
Kindly attend below request:

Please help to investigate on successful bulk transactions cancellation, but 1 of the transactions still executed.
The transactions created on 12/05/2016 and scheduled to be executed on 13/05/2016.

Kindly refer related doc at \\10.20.8.35\Internet Banking\IB_Issues_and_Logs\20160513_bulk_issue and please confirm below are the related logs required ( dated 13/05/2016 )

kfhib05 (ESB)
1) /export/home/esbadm/startManagedWeblogic.log
2) /export/home/esbadm/nohup.out
3) All ALSB Server logs under /opt/bea/user_projects/domains/ALSBDomain/servers/ALSBServer/logs

1) kfhib03
i) /opt/BV1TO1/JBoss/server/bv_framework0/nohup.out
ii) /opt/BV1TO1/JBoss/server/bv_framework1/nohup.out
iii) all logs under /opt/BV1TO1/var/logs/

2) kfhib04
i) /opt/BV1TO1/JBoss/server/bv_framework2/nohup.out
ii) /opt/BV1TO1/JBoss/server/bv_framework3/nohup.out
iii) all logs under /opt/BV1TO1/var/logs/

History

#1 Updated by Ngoh Chee Ping over 8 years ago

  • Status changed from New - Begin Life Cycle to Internal Testing
  • % Done changed from 0 to 100

This issue happen because IBG_BULK table did not update the status when customer cancel bulk. Already give to Hafiz to perform internal test and provide patch to Shikin.

#2 Updated by Ngoh Chee Ping over 8 years ago

  • Status changed from Internal Testing to Pending Customer Feedback
  • Assignee changed from Hafizudin MD to Zahir Abd Latif

Patch already provided by Hafiz under path
\\10.20.8.35\internet banking\20160601_3117_bulk_cancel

#3 Updated by Zahir Abd Latif over 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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