Support #6257

[SCP ID :##3127##] : e-IBFT transaction not reflected in BVMC IBFT report

Added by Nurul Akmal over 8 years ago. Updated almost 8 years ago.

Status:Closed - End of life cycleStart date:May 19, 2016
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY BVMCSpent time:-
Target version:-

Description

Dear Hafiz,

Kindly attend below request.


The Instant Transfer (e-IBFT) which successfully performed yesterday (18/05/2016) was not reflected in our BVMC IBFT Report dated 18.05.16.

Kindly investigate into this to avoid same occurrence in the future.

Thank you.

bvmc.png (5.09 KB) Nurul Akmal, May 19, 2016 14:55

History

#1 Updated by Zahir Abd Latif over 8 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress

#2 Updated by Zahir Abd Latif almost 8 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback

Update by Chee Ping, Aug 22, 2016 06:55 PM:-

Hi Shahrul Nizam

The table name is not correct. Please help to run query below.

select * from ib_inter_transfer where trnx_date between to_date('20160518','yyyymmdd') and to_date('20160519','yyyymmdd') order by trnx_date;

Thank you

#3 Updated by Zahir Abd Latif almost 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

Update from Hafiz, Nov 1, 2016 03:54 PM:-

Salam Shahrul/Ashikin,

From our investigation. We found problem transaction is not inserted to database and cannot find any related error at any log.
Our suggestion is to deploy logger enhancement patches for IB to able us to locate the actual error.

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