Support #6342
[SCP ID :##3182##] : eCustody Production - Incorrect record of Trade in Settlement Status (dashboard).
| Status: | Closed - End of life cycle | Start date: | June 10, 2016 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Client perform trade upload and found out the total record of trade which successfully upload and authorized are not shown correctly on the Settlement Status ('Send to Host') on Dashboard.
Issue log and screen shot from production alr send to penril support of the eCustody.
History
#1
Updated by Ong Wei Kuan over 8 years ago
1. From the log file, the approval process for three transactions done successfully without error.
2. Checked from database, there is missing data for column SENDING_TS(time sent to host) in table VERIFI_BATCH for only one trade (transaction id = S2016061030110)
3. From the hibernate debug, all data should be inserted into DB successfully.
4. Not able to replicate the same issue in development environment.
5. The latest spool result from user activity table, indicates that transaction done successfully without error.
From above result, not able to find the reason of missing data for column SENDING_TS. Pending bank feedback on the checking in db log, to confirm if there is any error encountered during data insert or update from ecustody. Request sent on 13-06-2016.
#2
Updated by Ong Wei Kuan over 8 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Ong Wei Kuan to Zahir Abd Latif
Hi Zahir,
Please assist to follow up this issue. If there is no update from bank, we should close this issue at our end. TQ.
#3
Updated by Zahir Abd Latif over 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.