Support #6343
[SCP ID :##3183##] : E2E Alert - RCAS 13/06/2016.
| Status: | Closed - End of life cycle | Start date: | June 13, 2016 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
From: vasadmin@maybank.com.my[mailto:vasadmin@maybank.com.my]
Sent: Monday, 13 June, 2016 11:13 AM
To: E2E_RCMS
Subject: E2E Alert - RCAS
Date: Monday, June 13, 2016
Time: 11:05:00 AM
Monitoring : Client Vantage
Application : RCAS (TIER 1)
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CRITICAL - Response Time
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Component : RCAS (Web HTTPS)
IP : 172.31.75.69
Average Response Time : 47205.345ms
Operations : 11
Threshold : >40
Polling : 2
HPSM Application Group : MBK.Mwp.Mbb.RCAS________________________________
History
#1
Updated by Ong Wei Kuan over 8 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Ong Wei Kuan to Zahir Abd Latif
Based on the feedback from performance team on 14-06-2016, there is no fail operation or slowness operation being detected and recorded for both RCAS web and webservice. Also, from our checking in log file, no slowness or error is logged.
From the feedback from performance team and our investigation, we would like to conclude that there is no slowness operation detected during the reported time interval.
Hi Zahir,
Please assist to close this case. However, if there is any further information or feedback for this case, bank should come back to us again.
#2
Updated by Zahir Abd Latif over 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.