Support #6370

[TPMS_GL010] - Publication >> Company Profile Write Up

Added by Siti Norahayu Mohd Desa over 8 years ago. Updated about 8 years ago.

Status:Work Completed-End life cycleStart date:June 21, 2016
Priority:NormalDue date:
Assignee:Siti Norahayu Mohd Desa % Done:

100%

Category:GO_LiveSpent time:-
Target version:-

Description

An error occurred when submit the form. Please rectify as soon as possible since this write up need to make the handbook for that event.

GL0010 - Error in Publication _Company Write up.pdf (496 KB) Siti Norahayu Mohd Desa , June 21, 2016 10:32

History

#1 Updated by Najmi Pasarudin over 8 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • % Done changed from 0 to 50

In UAT, this issue is not happening. Suspect that production has permission issue when upload file.
Pending on Inteksoft to request and investigate server log.

#2 Updated by Najmi Pasarudin about 8 years ago

  • % Done changed from 50 to 90

Got reply from Matrade. It is confirm that upload directory has no permission.
Pending on Matrade to update and test this issue.

Email Subject : TPMS/16-0010: Error in Publication >Company Write up
From :
Date : Jun 21

I am not sure why folders in this directory have different users and permissions. I believe this directory is being mounted through NFS. Some folders have nobody as user but some have noroot as user. Group also differs between nobody, nogroup & users.
So which is the correct user/group for all these folders?

#3 Updated by Najmi Pasarudin about 8 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback

No problem in UAT environment. Pending customer feedback on Production server.

Email Subject : TPMS/16-0010: Error in Publication >Company Write up
From :
Date : Jun 27 2016

Dear All,

Done some changes and configuration on the servers. Appreciate if someone can test the UAT & production server to verify if the problem still persists.

Thanks,
Shahrizal Shariff

#4 Updated by Siti Norahayu Mohd Desa about 8 years ago

  • Subject changed from [TPMS_GL0010] - Publication >> Company Profile Write Up to [TPMS_GL010] - Publication >> Company Profile Write Up

#5 Updated by Najmi Pasarudin about 8 years ago

  • Assignee changed from Najmi Pasarudin to Siti Norahayu Mohd Desa

This issue can be closed since company has been able to upload images for company profile write-up up until now.

#6 Updated by Najmi Pasarudin about 8 years ago

  • Status changed from Pending Customer Feedback to Work Completed-End life cycle
  • % Done changed from 90 to 100

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