Support #6370
[TPMS_GL010] - Publication >> Company Profile Write Up
Status: | Work Completed-End life cycle | Start date: | June 21, 2016 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Siti Norahayu Mohd Desa | % Done: | 100% | |
Category: | GO_Live | Spent time: | - | |
Target version: | - |
Description
An error occurred when submit the form. Please rectify as soon as possible since this write up need to make the handbook for that event.
History
#1 Updated by Najmi Pasarudin over 8 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
- % Done changed from 0 to 50
In UAT, this issue is not happening. Suspect that production has permission issue when upload file.
Pending on Inteksoft to request and investigate server log.
#2 Updated by Najmi Pasarudin about 8 years ago
- % Done changed from 50 to 90
Got reply from Matrade. It is confirm that upload directory has no permission.
Pending on Matrade to update and test this issue.
Email Subject : TPMS/16-0010: Error in Publication >Company Write up
From : shahrizal@matrade.gov.my
Date : Jun 21I am not sure why folders in this directory have different users and permissions. I believe this directory is being mounted through NFS. Some folders have nobody as user but some have noroot as user. Group also differs between nobody, nogroup & users.
So which is the correct user/group for all these folders?
#3 Updated by Najmi Pasarudin about 8 years ago
- Status changed from Development / Work In Progress to Pending Customer Feedback
No problem in UAT environment. Pending customer feedback on Production server.
Email Subject : TPMS/16-0010: Error in Publication >Company Write up
From : shahrizal@matrade.gov.my
Date : Jun 27 2016Dear All,
Done some changes and configuration on the servers. Appreciate if someone can test the UAT & production server to verify if the problem still persists.
Thanks,
Shahrizal Shariff
#4 Updated by Siti Norahayu Mohd Desa about 8 years ago
- Subject changed from [TPMS_GL0010] - Publication >> Company Profile Write Up to [TPMS_GL010] - Publication >> Company Profile Write Up
#5 Updated by Najmi Pasarudin about 8 years ago
- Assignee changed from Najmi Pasarudin to Siti Norahayu Mohd Desa
This issue can be closed since company has been able to upload images for company profile write-up up until now.
#6 Updated by Najmi Pasarudin about 8 years ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
- % Done changed from 90 to 100