Support #6398

[SCP ID :##3225##] : eCustody Production - missing value of settlement status on dashboard for successful trades

Added by Zahir Abd Latif about 8 years ago. Updated about 8 years ago.

Status:Closed - End of life cycleStart date:July 01, 2016
Priority:HighDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Settlement Status which on the Dashboard are not show any value for 'Sent to Host' for the successful trades.
1. 1st – rejected the trades on 30/06/2016
2. Client uploaded the same trades at this morning, trade successfully send to host but dashboard shown ‘0’ value.
log files and detail provided to penril support of eCustody. Please assist to check

History

#1 Updated by Zahir Abd Latif about 8 years ago

Dear Wei Kuan,

Any update on this issue?

Thanks.

#2 Updated by Ong Wei Kuan about 8 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Ong Wei Kuan to Zahir Abd Latif

Last patch was delivered on 2016-08-08, patch resent on 2016-08-10.

Summary of the issue as below,
1. This issue is due to few db transaction being committed in same session which results in transaction not updated according to the original sequence.
For example,
a. The order should be commit transaction A, then B, then C.
b. Using the same session, transaction may committed without following the original order, and may become to commit transaction B, then C, then A.
c. This result in some value in transaction C, may overwritten by transaction A.

2. To fix this issue, separate commit calls to DB to make sure the transaction is updated according to the original order.

#3 Updated by Zahir Abd Latif about 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

Also available in: Atom PDF