Support #6409
[SCP ID :##3245##] : IBG OFI W5 13072016 Issue.
| Status: | Closed - End of life cycle | Start date: | July 14, 2016 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY IBG | Spent time: | 2.00 hours | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Kindly advise on how we can merge OFI window 5 on 13/07/2016 with any of today's (14/07/2016) OFI window
since there was a problem at myClear side to process yesterday's OFI W5.
Appreciate your prompt reply as we need to resolved by today.
History
#1
Updated by Ngoh Chee Ping about 8 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Ngoh Chee Ping to Zahir Abd Latif
- % Done changed from 0 to 100
For this case, only need to run the OFI Purge under IBG console (the manual process) by put in yesterday date and window 5. It will update those records status to ready, and those records will be process on the next window.
#2
Updated by Zahir Abd Latif about 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Issue closed in SCP.