Support #6416
[SCP ID :##3253##] : RFI W1 Crediting on 18.7.2016 - 1 Credit Error Transaction.
Status: | Closed - End of life cycle | Start date: | July 18, 2016 | |
---|---|---|---|---|
Priority: | High | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | MY BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Based on RFI Crediting W1 today, there's 1 unsuccessful trx with "Credit Error" status without any rejection description.
Please assist to look into the root cause immediately as noticed that there were successful trx to the same account number today at RFI W1. Details as per attached for your reference.
History
#1 Updated by Zahir Abd Latif about 8 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Update by Hafiz, Jul 18, 2016 12:25 PM:-
Salam Shahrul/Ashikin We found error code send by phoenix when execute crediting(-10153). Please this error code check at phoenix site.
Issue closed in SCP.