Support #6462
[SCP ID :##3295##] : SI transaction not pickup by SI engine.
| Status: | Closed - End of life cycle | Start date: | July 27, 2016 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Kindly need your assistance to check on this transaction:
1. Customer initiate Favorite IBG transactions, Pay later effective date 28/06/2016 but account was not deducted on that date.
History
#1
Updated by Yap Kah Yan about 8 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
Root cause:
SI transaction (pay later) was approved (7:24M) after SI Engine run time (7AM).
#2
Updated by Zahir Abd Latif about 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.