Support #6480
[SCP ID :##3310##] : IBG transaction unsuccessful.
| Status: | Closed - End of life cycle | Start date: | August 02, 2016 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Please help to check. IBG transaction unsuccessful. Details as below:
RIB Transaction Enquiry - Details
Transaction ID 20160726000005538163
Transaction Description Favourite Interbank GIRO Transfer or Instant Transfer
Transaction Types Favourite Interbank GIRO Transfer or Instant Transfer
Customer Name TOH BOO GUAN
Transaction From Account No 1007021000058475
Transaction To Account No 11232100098959
Transaction Amount 3,000.00
Transaction Date 26/07/2016 09:39:09 PM
Transaction Status: Unsuccessful
Description: Transaction Type|Favourite Interbank GIRO Transfer or Instant Transfer|Beneficiary Bank|RHB Bank
Host Error Reason: -
Beneficiary Account No: 11232100098959
Beneficiary Bank ID: RHBBMYKL
Beneficiary Bank Name: RHB Bank
Beneficiary ID: 670816115293
Beneficiary ID Type: New I/C
Beneficiary Name: Toh Boo Guan
Recipient's Reference: Agro
Payment Type: register
RRN2: -
RIB Transaction Enquiry - Details
Transaction ID 20160726000005538190
Transaction Description Favourite Interbank GIRO Transfer or Instant Transfer
Transaction Types Favourite Interbank GIRO Transfer or Instant Transfer
Customer Name TOH BOO GUAN
Transaction From Account No 1007021000058475
Transaction To Account No 11232100098959
Transaction Amount 3,000.00
Transaction Date 26/07/2016 09:43:35 PM
Transaction Status: Accepted
Description: Transaction Type|Favourite Interbank GIRO Transfer or Instant Transfer|Beneficiary Bank|RHB Bank
Host Error Reason: -
Beneficiary Account No: 11232100098959
Beneficiary Bank ID: RHBBMYKL
Beneficiary Bank Name: RHB Bank
Beneficiary ID: 670816115293
Beneficiary ID Type: New I/C
Beneficiary Name: Toh Boo Guan
Recipient's Reference: Agro
Payment Type: register
RRN2: -
findings.txt 
(702 KB)
History
#1
Updated by Yap Kah Yan about 8 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
Root Cause: Socket Timeout at Host.
#2
Updated by Yap Kah Yan about 8 years ago
- File findings.txt added
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
#3
Updated by Zahir Abd Latif about 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.