Support #6513
[SCP ID :##3329##] : MASALAH NOMBOR TAC (AGRONET)
| Status: | Closed - End of life cycle | Start date: | August 16, 2016 | |
|---|---|---|---|---|
| Priority: | Immediate | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Kindly need your assistance to check on this issue:
Sejumlah pelanggan telah melaporkan bahawa apabila mereka cuba meminta nombor TAC, ianya mengambil masa yang lama (sekitar 3-5 minit) dan menerima mesej yang sama berkali-kali. Dan apabila pelanggan memasukkan nombor TAC tersebut, akaun agronet mereka disekat (lock).
Berikut merupakan senarai nama pelanggan yang terlibat.
Bil.
No. Kes
Nama pelanggan
Masa
No. Telefon
Telco
1
0068819
SITI AISYAH BINTI HUSNI
8:26 AM
0133826685
2
0068829
ZURINA BINTI IBRAHIM
9:07 AM
0124265927
3
0068838
ZUBAIDAH BINTI SAIBUDIN
9:36 AM
0198737007
CELCOM
4
0068844
ZURINA BINTI IBRAHIM
9:52 AM
0124265927
5
0068859
MASHITHAH BINTI AWANG
9:54 AM
0194989376
6
0068861
SANDY SUWARDY BIN MOHAMED MUHID
9:59 AM
0123744781
CELCOM
7
0068862
RENDIE ANAK DAVID KALUM
10:09 AM
0148953914
CELCOM
8
0068871
NOR AZIAN BINTI MOHD TAIB
10:43 AM
0172665057
History
#1
Updated by Yap Kah Yan about 8 years ago
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
Hi Zahir,
Please help to close case.
Old issue, wrongly reported.
#2
Updated by Zahir Abd Latif about 8 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.