Support #6514
[SCP ID :##3330##] : Unable to FTT in AED currency
| Status: | Closed - End of life cycle | Start date: | August 16, 2016 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Unable to FTT in AED currency
Transaction Date: 2016-08-15 10:32:19.0
IB Ref. No. / IB Batch No.: 0000175251
Company Name: COVENTRY INVESTMENTS LTD
User Id: coventry08
Verified By: coventry08 Verified Date: 2016-08-15 10:32:19
Approved By: 1. coventry02 Approved Date: 2016-08-15 17:06:05
2. coventry01 Approved Date: 2016-08-15 17:49:42
Rim No: 121
Service Type: Open Foreign Telegraphic Transfer
From Account No.: 888305001927
To Account No.: AE610240029520411699701
Amount: 2,500.00
Transaction Description: TT Transfer to DECISION MANAGEMENT CONSULTANTS
Payment Mode: Pay Now
Payment Frequency: -
Start Date: 15 Aug 2016
Termination Date: -
Approval Status: Approved
IB Transaction Status: Unsuccessful
Transaction Reason Transaction Error. Please call our Contact Centre at 1800 888 534 for assistance. (Error code: P 9999)
short findings.txt 
(326 KB)
History
#1
Updated by Yap Kah Yan about 8 years ago
- File short findings.txt added
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
We found that Phoenix returned -15230 during transaction and -803887 during reverting charges.
Transaction:
Return Header = {ErrorMessage=-15230, ServicesID=41, ReferenceNo=20160815174944415, Version=3.0, TranCode=905, ResponseCode=9999}
Revert Charges:
Return Header = {ServicesID=41, DebitGL_ResponseCode=9999, Version=3.0, TranCode=916, DebitGL_ErrorMessage=-803887}
#2
Updated by Zahir Abd Latif about 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
Issue closed in SCP.