Support #6558
[SCP ID :##3357##] : Instant Transfer Declined ( 0081780) Lim Jit Kean.
| Status: | Closed - End of life cycle | Start date: | September 05, 2016 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Kindly need your assistance to check why the transaction was declined.
Below is customer’s transaction details:
Transaction : New instant transfer
Bene bank : Ambank
Bene Account number : 8881014189900
Amount : RM 2
Date/Time : 9.10 am 5/9/16
agronet.jpg (210 KB)
request message.txt 
(21.3 KB)
History
#1
Updated by Yap Kah Yan about 8 years ago
- File agronet.jpg added
- Category changed from BIB to RIB
Update from Syafiq, issue happened in RIB
#2
Updated by Yap Kah Yan about 8 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
Beans to check on the error.
[05/09/2016] [09:08:37:801] [INFO] [ESBeIBFTAcctInquiryServices]:312 - Error Code : ESB007
[05/09/2016] [09:08:37:801] [INFO] [ESBeIBFTAcctInquiryServices]:313 - Error Message : Transaction is Rejected
[05/09/2016] [09:08:37:832] [INFO] [ESBeIBFTAcctInquiryServices]:332 - Reason Code : INVALID CARD NUMBER
#3
Updated by Yap Kah Yan about 8 years ago
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
#4
Updated by Yap Kah Yan about 8 years ago
- File request message.txt added
#5
Updated by Zahir Abd Latif about 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.