Support #6599

[SCP ID :##3384##] : BIB: Session Expired

Added by Zahir Abd Latif about 8 years ago. Updated almost 8 years ago.

Status:Closed - End of life cycleStart date:September 22, 2016
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:BIBSpent time:-
Target version:-

Description

Hi,
Kindly attend below request:

Customer unable to check transaction history and perform transaction in AgronetBiz. She got an error message ‘session expired’.
Customer already clear cache and history and change browser, but the problem still persist.

Time stamp : 22/09/2016 @ 4.30 pm to 5.05 pm

User detail:

Username
Full Name
Role
User Status
bzhagrooff
Chek Mawarni Binti Rosli
Single User
ACTIVE
Company details:

Company Id:
1157

CIF Number:
110046010

Company Name:
BADRUL, ZAIDI, & HUZAIMI

History

#1 Updated by Yap Kah Yan almost 8 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback

Suspect: Session issue
Solution: Pending migration of plugin. User to retest after plugin migration

#2 Updated by Zahir Abd Latif almost 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Yap Kah Yan to Zahir Abd Latif
  • % Done changed from 0 to 100

Issue closed in SCP.

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