Support #6599
[SCP ID :##3384##] : BIB: Session Expired
Status: | Closed - End of life cycle | Start date: | September 22, 2016 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | Zahir Abd Latif | % Done: | 100% | |
Category: | BIB | Spent time: | - | |
Target version: | - |
Description
Hi,
Kindly attend below request:
Customer unable to check transaction history and perform transaction in AgronetBiz. She got an error message ‘session expired’.
Customer already clear cache and history and change browser, but the problem still persist.
Time stamp : 22/09/2016 @ 4.30 pm to 5.05 pm
User detail:
Username
Full Name
Role
User Status
bzhagrooff
Chek Mawarni Binti Rosli
Single User
ACTIVE
Company details:
Company Id:
1157
CIF Number:
110046010
Company Name:
BADRUL, ZAIDI, & HUZAIMI
History
#1 Updated by Yap Kah Yan almost 8 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
Suspect: Session issue
Solution: Pending migration of plugin. User to retest after plugin migration
#2 Updated by Zahir Abd Latif almost 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
- % Done changed from 0 to 100
Issue closed in SCP.