Support #6601

[SCP ID :##3118##] : KWSP File not generated at DR

Added by Nurul Akmal almost 8 years ago. Updated almost 8 years ago.

Status:Closed - End of life cycleStart date:September 23, 2016
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:-
Target version:-

Description

Hi Hafiz,
Kindly attend below request.

DCO has reported that there is no files generated for EPF and upon checking there is no file in the respective folder.
We tried to manually execute the job but failed as per attached.

How can we recover the files, in case EPF requires the files since it is generated on daily basis.

Kindly help to investigate and advise.

Thank you.

History

#1 Updated by Zahir Abd Latif almost 8 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback

Update by Hafiz, Sep 23, 2016 03:54 PM:-

Salam Ashikin/Shahrul

When generate epf file at DR. have you copy existing epf file from
production. We suspect no file inside epf folder.

#2 Updated by Zahir Abd Latif almost 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • Assignee changed from Hafizudin MD to Zahir Abd Latif
  • % Done changed from 0 to 100

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