Support #6625
[TPMS_GL057] - Publication > Email Marketing
| Status: | Work Completed-End life cycle | Start date: | September 27, 2016 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | September 27, 2016 | |
| Assignee: |  Norhaidah Md Dasuki | % Done: | 100% | |
| Category: | GO_Live | Spent time: | - | |
| Target version: | - |
Description
Unable to send test invitation in Email Marketing module.
Please refer attachment. TQ
History
#1
Updated by Najmi Pasarudin almost 8 years ago
- Status changed from New - Begin Life Cycle to Development / Work In Progress
#2
Updated by Najmi Pasarudin almost 8 years ago
- Status changed from Development / Work In Progress to Internal Testing
- Assignee changed from Najmi Pasarudin to Siti Norahayu Mohd Desa
- % Done changed from 0 to 90
Issue:
Cannot send test invitation email from Email Marketing module.
Cause:
No issue on TPMS. Matrade network DNS recently updated and sendgrid is not set up properly, thus causing the issue.
Please update this status with Matrade.
#3
Updated by Norhaidah Md Dasuki almost 8 years ago
- Status changed from Internal Testing to Pending Customer Feedback
- Assignee changed from Siti Norahayu Mohd Desa to Norhaidah Md Dasuki
email User on the findings.,
#4
Updated by Norhaidah Md Dasuki almost 8 years ago
- Status changed from Pending Customer Feedback to Work Completed-End life cycle
- % Done changed from 90 to 100
Thu, Sep 29, 2016 at 3:41 PM
Yes the issue has been rectified. We are still monitoring TPMS stability on the DNS changes. However you may proceed to close this log. Thanks.
Regards,
Rozaina Ali
IT Manager