Support #6651

[SCP ID :##3395##] : CIB SI Consumer Execution Process executed on 04/10/2016 11:05: Unsuccessful

Added by Nurul Akmal almost 8 years ago. Updated almost 8 years ago.

Status:Closed - End of life cycleStart date:October 04, 2016
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:MY RIBSpent time:-
Target version:-

Description

Hi Hafiz,
Kindly attend on below request.

Please help to investigate on today's unsuccessful SI Scheduler for CIB. There is one IBG SI for today's transaction.
Kindly confirm below logs are required for your checking:

1) kfhib03  
   i) /opt/BV1TO1/JBoss/server/bv_framework0/nohup.out  
   ii) /opt/BV1TO1/JBoss/server/bv_framework1/nohup.out  
   iii) all logs under /opt/BV1TO1/var/logs/  

2) kfhib04  
   i) /opt/BV1TO1/JBoss/server/bv_framework2/nohup.out  
   ii) /opt/BV1TO1/JBoss/server/bv_framework3/nohup.out  
   iii) all logs under /opt/BV1TO1/var/logs/  

3) kfhib05  
   i) /export/home/esbadm/startManagedWeblogic.log  
   ii) /export/home/esbadm/nohup.out  
   iii) All ALSB Server logs under /opt/bea/user_projects/domains/ALSBDomain/servers/ALSBServer/logs  

4) kfhib18  
   i) /opt/jboss5/jboss-5.0.1.GA/bin/nohup.out  
   ii) /opt/jboss5/jboss-5.0.1.GA/server/default/logs/scheduler.log

Thank you.

History

#1 Updated by Zahir Abd Latif almost 8 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • % Done changed from 0 to 100

Update by Hafiz, Oct 4, 2016 07:28 PM:-

Salam Ashikin/Shahrul

From our investigation we found error "OutOfMemoryError". for two
executed CIB Si today.Please refer below log for details. We advice
you to restart kfhib04 to solve this problem

#2 Updated by Ngoh Chee Ping almost 8 years ago

  • Assignee changed from Hafizudin MD to Zahir Abd Latif

#3 Updated by Zahir Abd Latif almost 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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