Support #6715
[SCP ID :##3425##] : eCustody Production - missing value of settlement status on dashboard for successful trades(2)
| Status: | Closed - End of life cycle | Start date: | October 18, 2016 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request.
Settlement Status which on the Dashboard are not show any value for 'Sent to Host' for the successful trades.
1. Client uploaded the same trades at this morning, trade successfully send to host but dashboard shown ‘0’ value.
Log files and detail provided to penril support of eCustody.
Please assist to check and revert.
History
#1
Updated by Ong Wei Kuan almost 8 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Ong Wei Kuan to Zahir Abd Latif
Patch provided on 24-10-2016.
Cause : Suspected caused by hibernate cache, where the hibernate session still persist the old value when updating to database.
FIx : add in a new config in hibernate file to stop the use of hibernate cache
#2
Updated by Zahir Abd Latif almost 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.