Support #6755

[SCP ID :##3452##] : KADA TOKEN ISSUE

Added by Nurul Akmal almost 8 years ago. Updated almost 8 years ago.

Status:Closed - End of life cycleStart date:November 03, 2016
Priority:NormalDue date:
Assignee:Zahir Abd Latif% Done:

100%

Category:BIBSpent time:3.00 hours
Target version:-

Description

Hi Kah Yan,
Kindly attend below request.

Bank admin unassigned token for Kadashoki06 and assigned this token to new user Kadanaji06.
When Kadanaji06 try to perform FTL, error 'Token Already Assigned' prompt.

Thank you.

History

#1 Updated by Yap Kah Yan almost 8 years ago

  • Assignee changed from Yap Kah Yan to Ngoh Chee Ping

#2 Updated by Ngoh Chee Ping almost 8 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Ngoh Chee Ping to Zahir Abd Latif
  • % Done changed from 0 to 100

Already provide the new war file to fix this issue. Now pending illah to confirm which solution she want to update the affected records.

Root Cause:
This problem happen due to unassigned token via checker maker process. When checker approved this transaction the token is not revoke and token status in user table is not update. Therefore, the token is still assigned to the previous user after updated token status to unassigned in IBAM.

Solution:
Fix the checker maker process to update the status and revoke the token when checker approve the transaction.
?
Solution for the affected Record
There are 2 way to update the affected record:
Update the database data using DB script.
Run a standalone program to revoke and update the record in database. (We will provide later)

#3 Updated by Ngoh Chee Ping almost 8 years ago

Already provide the db script and standalone program to illah.

#4 Updated by Zahir Abd Latif almost 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle

Issue closed in SCP.

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