Support #6768

[SCP ID :##3458##] : M2U Favourite Transfer Foreign Currency : button continue unable to click

Added by Zahir Abd Latif almost 8 years ago. Updated almost 8 years ago.

Status:Closed - End of life cycleStart date:November 07, 2016
Priority:NormalDue date:November 14, 2016
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:2.00 hours
Target version:-

Description

Hi,
Kindly attend below request:

Please check for issue on Favourite Transfer Foreign Currency step 1, the continue button is disabled/ unable to click,

this issue happen on IE 9 & FF 38.

History

#1 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian almost 8 years ago

  • Status changed from New - Begin Life Cycle to Pending Customer Feedback
  • Assignee changed from Tommy Arryandy to Rayvandy Gabbytian

Dear all,

Chronology of this case ID as follows:

- 07 November 2016 09:37 : Case ID created,
- 07 November 2016 09:45 : Wahyu sent screen capture for the issue,
- 07 November 2016 : Gabby tested in bii-rib-sit that issue cannot be replicated, did not informed Wahyu yet,
- 08 November 2016 17:38 : Gabby replied in email:
As spoken yesterday, I tried to test using bii-rib-sit in SIT but unable to replicate the issue.
Also today, tested using bii-rib-prod-v2.2 (reverted to current prod version) both in firefox; and IE in your laptop, but unable to replicate the issue as well.
Thus we need your kind assistance to pull jsp from production so we can compare with the one in our repository. File name: ibsForeignTelegraphicTransferDetails.jsp

- 09 November 2016 16:27 : Gabby replied in email asking for feedback,
- 10 November 2016 18:39 : Gabby replied in email asking for feedback

#2 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian almost 8 years ago

  • Due date set to November 14, 2016
  • Status changed from Pending Customer Feedback to Development / Work In Progress
  • % Done changed from 0 to 100

Dear all,

Update chronology of this issue:
14th November 2016 10:55: Verbally Wahyu told me that issue happened in DR (current running app) + production
Wahyu also emailed that date in server for this JSP was 5 October 2016

14th November 2016 13:23: Gabby replied:

Based on investigation, that jsp you have sent from DR environment was not as the same as the one in our repository. Our repository contains latest production code on 6th October 2016 v2.2.
How to check: Compare below file with DC (PROD) environment.
File location: /IBM/WebSphere/AppServer/profiles/AppSrv01/installedApps/DEVSITWEBAPPRMBPCell01/bii-rib-prod-v2.2.ear/bii-rib-1.0-SNAPSHOT.war/jsp/ib104_fundtransfer/ttfcy/ibsForeignTelegraphicTransferDetails.jsp
URL to test in SIT: http://10.247.12.51:9080/bii-rib-prod-v2.2/common/Login.do
Differences: (refer to email inside picture)

14th November 2016 : As per informed by Wahyu verbally, this issue has been fixed by updating the JSP on the fly.

Thank you.

#3 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian almost 8 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback
  • Assignee changed from Rayvandy Gabbytian to Zahir Abd Latif
  • % Done changed from 100 to 0

Dear Zahir,

Please ask Wahyu whether this case can be closed.

Thank you.

#4 Updated by Zahir Abd Latif almost 8 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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