Support #6781
[SCP ID :##3467##] : KFH OnLine/Cash Management Solutions - Unable to access Approval listing
| Status: | Work Completed-End life cycle | Start date: | November 11, 2016 | |
|---|---|---|---|---|
| Priority: | High | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | Information Site | Spent time: | 12.00 hours | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Please assist as customer encountered Servlet Exception error. FYI, the error only appeared in instance 7510.
Please refer to screen caption in attachment
History
#1
Updated by Zahir Abd Latif almost 8 years ago
- Subject changed from [SCP ID :##2861##] : DESKMATE - upload. to [SCP ID :##3467##] : KFH OnLine/Cash Management Solutions - Unable to access Approval listing
#2
Updated by Ngoh Chee Ping almost 8 years ago
- Status changed from New - Begin Life Cycle to Work Completed-End life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
this case is same as issue ReqID 3446, because able to access the page after server restarted. we will work with server team to check the memory on the server and any other problem on the server that may cause this problem.
Shahrulnizam had replied this issue can close.