Support #6787
[SCP ID :##3470##] : E2E Alert - RCAS 15/11/2016 10:00:00 AM
| Status: | Closed - End of life cycle | Start date: | November 15, 2016 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Logs have copied to \\172.25.71.114\Deployment\AMSRCMS\SYSTEM\MOH\15NOVEMBER2016\20161115_1025
-----Original Message-----
From: vasadmin@maybank.com.my [mailto:vasadmin@maybank.com.my]
Sent: Tuesday, 15 November, 2016 10:09 AM
To: E2E_RCMS
Subject: E2E Alert - RCAS
Date: Tuesday, November 15, 2016
Time: 10:00:00 AM
Monitoring : Client Vantage
Application : RCAS (TIER 1)
------------------------------------------------------------------------------------------------------------------------
CRITICAL - Response Time
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Component : RCAS (Web HTTPS)
IP : 172.31.75.70
Average Response Time : 147075.25ms
Operations : 2
Threshold : >40
Polling : 2
HPSM Application Group : MBK.Mwp.Mbb.RCAS ________________________
History
#1
Updated by Zahir Abd Latif almost 8 years ago
- Assignee changed from Ong Wei Kuan to Stephanie Sufrapto
Hi Stephanie,
Kindly assist.
Thanks.
#2
Updated by Stephanie Sufrapto almost 8 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- % Done changed from 0 to 100
Cant find the issue from the log.But traced the possible transaction which might took longer processing time.
Waiting for customer follow up.
#3
Updated by Stephanie Sufrapto almost 8 years ago
- Assignee changed from Stephanie Sufrapto to Zahir Abd Latif
No feedback from customer.
#4
Updated by Zahir Abd Latif almost 8 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
Still no feedback from customer.
Close at the moment.