Support #6892

[SCP ID :##3504##] : RMBP: issue on mobile reload prepaid.

Added by Zahir Abd Latif almost 8 years ago. Updated over 7 years ago.

Status:Closed - End of life cycleStart date:November 30, 2016
Priority:NormalDue date:January 06, 2017
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:6.00 hours
Target version:-

Description

Hi,
Kindly attend below request:

Please check purchase mobile reload for smartfren prepaid, why its able to send amount Rp59000 ,
as those amount is not on the list of denom for SmartFren Prepaid

History

#1 Updated by Tommy Arryandy over 7 years ago

  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • % Done changed from 0 to 100

#2 Updated by Anonymous over 7 years ago

Tommy, please provide details how this case is being resolved.

#3 Updated by Tommy Arryandy over 7 years ago

  • Status changed from Development / Work In Progress to Work Completed-End life cycle

#4 Updated by Anonymous over 7 years ago

  • Status changed from Work Completed-End life cycle to Pending Review

Please provide details.

#5 Updated by Anonymous over 7 years ago

  • Status changed from Pending Review to Development / Work In Progress
  • % Done changed from 100 to 0

#6 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 7 years ago

  • Due date set to January 06, 2017
  • Assignee changed from Tommy Arryandy to Ngoh Chee Onn

Dear Chee Onn,

Need your kind assistance to fix this issue with following details:

Issue:
[Wahyu] Please check purchase mobile reload for smartfren prepaid, why its able to send amount Rp59000, as thoose amount is not on the list of denom for SmartFren Prepaid

Steps to replicate:
1. Go to Open Mobile Reload, choose voucher type: Indosat paket data with voucher amount: 59000,
2. Turn off internet connection, change voucher type: Smartfren,
3. System will shown, please check your internet connection,
4. Hit RMBP back button,
5. Voucher Type will be populated with Smartfren, however voucher amount does not change (59000).

Root cause:
- Because existing code that is carried forward from i2s makes the system works like this.

Solution (It has been confirmed by Pak Aditya user in email):
- After internet connection error, clicking RMBP back button shall clear up Voucher Type and Voucher Number,
- However, clicking RMBP back button during normal process (able to connect to worklight) should not clear Voucher Type and Voucher Amount,
- Fixes shall apply for this Purchase menu only (open and favourite).

Thank you.

#7 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 7 years ago

  • Assignee changed from Ngoh Chee Onn to Rayvandy Gabbytian

Hi Gabby,

Please refer email for the new apk and ipa for this issue fixes.

Thank you.

#8 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 7 years ago

  • Status changed from Development / Work In Progress to Pending Customer Feedback
  • Assignee changed from Rayvandy Gabbytian to Zahir Abd Latif

Chee Onn,

Noted with thanks.

Application has been tested by Tommy and informed to Pak Wahyu on 12th January 2017 14:46.

#9 Updated by Zahir Abd Latif over 7 years ago

  • Status changed from Pending Customer Feedback to Closed - End of life cycle
  • % Done changed from 0 to 100

Issue closed in SCP.

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