Support #6986

[SCP ID :##3575##] : M2U failed to login after link WM Acc

Added by Zahir Abd Latif over 7 years ago. Updated over 6 years ago.

Status:Closed - End of life cycleStart date:January 04, 2017
Priority:NormalDue date:January 18, 2017
Assignee:Zahir Abd Latif% Done:

100%

Category:-Spent time:10.00 hours
Target version:-

Description

Hi,
Kindly attend below request:

Please help to check for issue ,

user failed to login after link WM Account that is consist of 4 digit length account, it seems like there are validation for UT & BO is max 3 digit length.

Please help to remove the validation for checking first digit and max account length at Login phase.

also please assess to move or add the same validation for account at Login phase into Link Account Menu, so this kind of issue wont happen again in the future.

History

#1 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 7 years ago

  • Due date set to January 18, 2017
  • Status changed from New - Begin Life Cycle to Development / Work In Progress
  • Assignee changed from Tommy Arryandy to Ngoh Chee Onn
  • % Done changed from 0 to 100

Issue: User unable to log in if prod account number for UT & BO is not 3 digits.

Root cause:
- Requirement not clear during development,
- SIT uses data that does not reflect production.

Solution:

1. Unit Trust, Bonds, and Bancassurance account validation at Link Account Page
When product account no is empty / null, it will be skipped without calling Account Info.
When product account no is not numeric system throws at Link account confirm page:
Invalid Account No : <account no> (EN)
Nomor Rekening Tidak Valid : <account no> (IN)

Important Notes based on unit testing:
1. Product Account No request in Wealth Account Info:
a. Will trim additional empty spaces,
b. Does not remove prefix 0.

2. Unit Trust, Bonds, and Bancassurance account validation at Login Page
1. Remove Account Validation,
2. Account No. empty / null / 0, will throw error message:
System is currently unavailable. Please try again later. (EN)
Layanan saat ini belum tersedia. Silahkan coba beberapa saat lagi.

#2 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 7 years ago

  • Status changed from Development / Work In Progress to Internal Testing
  • Assignee changed from Ngoh Chee Onn to Tommy Arryandy
  • % Done changed from 100 to 0

Dear Tommy,

Please update the test result inside page:
17
33
34
35
36

Thank you.

#3 Updated by Tommy Arryandy over 7 years ago

  • Status changed from Internal Testing to Pending Customer Feedback
  • Assignee changed from Tommy Arryandy to Zahir Abd Latif

Dear Zahir,

Test script doc result has been updated and inform wahyu

Please help to follow up

Doc path : https://hub.penril.net/share/page/site/maybank-bii-internet-banking/document-details?nodeRef=workspace://SpacesStore/44af62e1-026d-4276-9d42-04d14450dc75

#4 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 7 years ago

  • Status changed from Pending Customer Feedback to New - Begin Life Cycle
  • Assignee changed from Zahir Abd Latif to Ngoh Chee Onn

Dear Chee Onn,

On Monday, 30th January 2017, Wahyu highlighted in Whatsapp:

Issue:
Investment CIF issue in RMBP SIT displayed only some portion (30 chars) although data shows 50 chars.

Expected:
Investment CIF in RMBP SIT shall display only 1 line if =< 30 chars,
Investment CIF in RMBP SIT shall display 2 lines if > 30 chars.

Steps to replicate:
Login using jakasembung in RMBP SIT,
Go to Investment and Insurance,
Go to Unit Trust and view the details.

Please help to fix and generate the ipa and apk for SIT and UAT.

Thank you.

#5 Avatar?id=1966&size=24 Updated by Ngoh Chee Onn over 7 years ago

  • Status changed from New - Begin Life Cycle to Internal Testing
  • Assignee changed from Ngoh Chee Onn to Rayvandy Gabbytian

Hi Gabby,

Fixed by added space in the middle if length more 30. Please pull middle services and deploy RestfulRib into SIT and UAT environment.

Thank you.

#6 Avatar?id=2607&size=24 Updated by Rayvandy Gabbytian over 7 years ago

  • Assignee changed from Rayvandy Gabbytian to Tommy Arryandy

Hi Tommy,

Please help to test for Investment CIF in RMBP. It must be displayed 2 rows if it is more than 30 digits.

Thank you.

#7 Updated by Tommy Arryandy over 7 years ago

Dear Gabby,

Until now me could not test Wealth Management related fixes due to Medalion still restoring data. As per today WM related data in user ribuser1 and jakasembung are completely empty.

Thankyou

#8 Updated by Tommy Arryandy over 7 years ago

  • % Done changed from 0 to 80

Done testing, test script on progress

#9 Updated by Tommy Arryandy over 7 years ago

  • Status changed from Internal Testing to Pending Review
  • Assignee changed from Tommy Arryandy to Norhaidah Md Dasuki
  • % Done changed from 80 to 0

#10 Updated by Zahir Abd Latif over 6 years ago

  • Status changed from Pending Review to Closed - End of life cycle
  • Assignee changed from Norhaidah Md Dasuki to Zahir Abd Latif
  • % Done changed from 0 to 100

Issue closed in SCP.

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