Support #7039
[SCP ID :##3603##] : BIB : STATUS TRANSAKSI TIADA DIPAPARKAN MELALUI AKAUN APPROVER -CASHAVA PLANTATION PLT (0106890)
| Status: | Closed - End of life cycle | Start date: | January 16, 2017 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | January 23, 2017 | |
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | - | Spent time: | - | |
| Target version: | - |
Description
Hi Kah Yan
Kindly assist this case: Details are in the email request itself.
Approver syarikat memaklumkan beliau tidak berjaya meluluskan transaksi yang dikemukakan oleh initiator syarikat kerana tiada maklumat status berkenaan dipaparkan melalui akaun approver (Screenshot disertakan). Mohon semakan lanjut . CIF Number: 120139403 Company Name: CASHAVA PLANTATION PLT Initiator: User ID: 918 Username: maxxku9 Full Name: KU CHUN VUI Mobile No: 60163800008 User Status: ACTIVE FTL Completed: Yes Approver: User ID: 919 Username: maxxku96 Full Name: KU CHUN VUI Mobile No: 60163800008 Email Address: maxx.ku@gmail.com Role: Approver Approver Group : A User Status: ACTIVE FTL Completed: Yes Transaction Company Id 468 Company Name CASHAVA PLANTATION PLT Initiated By maxxku9 Transaction ID 20170113000000180709 Transaction Types New Instant Transfer Transaction Description - Transaction From Account No 1006861000065207 Transaction To Account No 114197203156 Transaction Amount 729.16 Total Charges - Transaction Date 13/01/2017 14:23:36 Effective Date 13/01/2017 14:23:36 Transaction Status Pending Host Error Reason - Beneficiary Bank Name Maybank Beneficiary Name KU CHUN VUI MBB Beneficiary Email - Payment Type EIBFT Recipient's Reference KU CHUN VUI Reference No. 20170113000000180709
History
#1
Updated by Ahmad Hazri over 7 years ago
- Project changed from RIB to BIB
#2
Updated by Norhaidah Md Dasuki over 7 years ago
- Due date set to January 23, 2017
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee set to Zahir Abd Latif
- % Done changed from 0 to 90
Root Cause: Eibft service not allowed for approver
Solution: to allow Eibft service for approver
Kah Yan Yap
Jan 16 (7 days ago)
to NORAZLILAH, RIDDUWAN, Agrobank, Penril, NADHIRA, NORHAYATI, MOHD
Dear Ilah,
Please allow service EIBFT for approver to view the transaction.
#3
Updated by Zahir Abd Latif over 7 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 90 to 100
Issue closed in SCP.