Support #7082
[SCP ID :##3634##] : Tiada butiran lengkap untuk Resit Transaksi Agronet (ID-0108996) BENNY LAURENCE
| Status: | Closed - End of life cycle | Start date: | January 26, 2017 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | RIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request.
Kindly need your help on this matter.
Customer inform unable to reprint receipt. Customer request to fixed as he need the receipt for his reference.
Attached is the screenshot of the receipt.
Customer Name : BENNY LAURENCE (STAFF)
Customer ID : 750704125833
Mobile No. : 0148668489
Transaction Details:
Transaction ID 20170123000007263255
Transaction Description Favourite Interbank GIRO Transfer or Instant Transfer
Transaction Types Favourite Interbank GIRO Transfer or Instant Transfer
Customer Name BENNY LAURENCE
Transaction From Account No 2002481000009758
Transaction To Account No 3125219714
Transaction Amount 606.40
Effective Date 23/01/2017
Transaction Date 23/01/2017 09:57:16 AM
Transaction Status: Accepted
History
#1
Updated by Yap Kah Yan over 7 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
Dear Zahir,
Kindly proceed to close this issue.
Thank you.
Solution: VB provide official email of transaction history (IBAM) as substitute receipt to customer
#2
Updated by Zahir Abd Latif over 7 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.