Support #7103
[SCP ID :##3648##] : JomPAY IBG rejected
| Status: | Closed - End of life cycle | Start date: | February 07, 2017 | |
|---|---|---|---|---|
| Priority: | Immediate | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | MY IBG | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request:
Please help to check on the JomPAY transaction rejected during IBG processing with reason "invalid characters found in the record" (as in myClear validation status report).
iSentic has revert that there is no error when request sent and data retrieval from IBG and MyClear side. Thus, need your assistance to further check on the IBG processing.
Below is the detail:
FROM ACCOUNT NO = 011020001039
AMOUNT = RM52.95
IBG_TRNX_ID = 20170119169198
TXN DATE / TIME = 19 JAN 2017 / 19:28:33
Attached is the mnc file to Myclear and the logs file have been placed at below path for your next action:
\\10.20.8.35\Internet Banking\IB_Issues_and_Logs\19012017_ib_logs
mnc01200700.txt 
(20.6 KB)
History
#1
Updated by Zahir Abd Latif over 7 years ago
- Status changed from New - Begin Life Cycle to Closed - End of life cycle
- Assignee changed from Hafizudin MD to Zahir Abd Latif
- % Done changed from 0 to 100
This issue related to [Request ID :##3563##] : Special Characters IBG.
Issue closed in SCP.