Support #7279
[SCP ID :##3724##] : Kada Bulk Payment transaction on 12/01/2017
| Status: | Closed - End of life cycle | Start date: | March 17, 2017 | |
|---|---|---|---|---|
| Priority: | Normal | Due date: | ||
| Assignee: |  Zahir Abd Latif | % Done: | 100% | |
| Category: | BIB | Spent time: | - | |
| Target version: | - |
Description
Hi,
Kindly attend below request.
Kindly need your assistance to check on this matter, customer perform bulk payment transfer on 12/01/2017, however status still show pending eventhough customer have approved the transaction on 15/01/2017. Customer also informs that the transaction is not in the authorization list as at now.
Below are the transaction details:
Company Id
1135
Company Name
LEMBAGA KEMAJUAN PERTANIAN KEMUBU
Initiated By
kadazawiyah01
Approved By
kadanordin01
kadanadzree04
Transaction ID
20170112000000179846
Batch ID
11701200031
Transaction Types
Bulk Payment - File Upload
Transaction Description
Transaction From Account No
1007551000003657
Transaction To Account No
Transaction Amount
3,045.00
Total Charges
0.00
Transaction Date
12/01/2017 10:15:19
Effective Date
12/01/2017 10:15:19
Transaction Status
Pending
Host Error Reason
-
History
#1
Updated by Yap Kah Yan over 7 years ago
- Status changed from New - Begin Life Cycle to Pending Customer Feedback
- Assignee changed from Yap Kah Yan to Zahir Abd Latif
Findings: no response from middleware when calling the Job Confirmation API
Below is the log snippet:
[2017-01-15 10:26:33,694 ERROR](com.ib.enterprise.services.integration.WsIntegrationService) - javax.xml.ws.soap.SOAPFaultException: java.lang.reflect.UndeclaredThrowableException
javax.xml.ws.soap.SOAPFaultException: java.lang.reflect.UndeclaredThrowableException
at org.apache.axis2.jaxws.marshaller.impl.alt.MethodMarshallerUtils.createSystemException(MethodMarshallerUtils.java:1346)
at org.apache.axis2.jaxws.marshaller.impl.alt.MethodMarshallerUtils.demarshalFaultResponse(MethodMarshallerUtils.java:1072)
at org.apache.axis2.jaxws.marshaller.impl.alt.DocLitBareMethodMarshaller.demarshalFaultResponse(DocLitBareMethodMarshaller.java:414)
at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.getFaultResponse(JAXWSProxyHandler.java:559)
at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.createResponse(JAXWSProxyHandler.java:497)
at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invokeSEIMethod(JAXWSProxyHandler.java:404)
at org.apache.axis2.jaxws.client.proxy.JAXWSProxyHandler.invoke(JAXWSProxyHandler.java:208)
at com.sun.proxy.$Proxy47.jobConfirmation(Unknown Source)
at com.beans.eai.esb.wsclient.services.integration.bulk.ESBBulkPaymentJobConfirmationServices.invokeWsOperation(ESBBulkPaymentJobConfirmationServices.java:235)
at com.beans.eai.esb.wsclient.services.integration.bulk.ESBBulkPaymentJobConfirmationServices.invokeWsOperation(ESBBulkPaymentJobConfirmationServices.java:54)
at com.ib.enterprise.services.integration.WsIntegrationService.retrieve(WsIntegrationService.java:94)
#2
Updated by Zahir Abd Latif over 7 years ago
- Status changed from Pending Customer Feedback to Closed - End of life cycle
- % Done changed from 0 to 100
Issue closed in SCP.